Forum Discussion

Retired_Member

Sep 21, 2020

Solved

RBS10 satellites disconnecting

Hi all, long time searcher/reader, first time poster. I've had the RBR10 with a pair of RBS10 satellites for a while, and the satellites have been disconnecting randomly from the beginning. I've ...

Troubleshooting

Retired_Member
Sep 29, 2020
Thanks mstrbig, I think we've cracked it.

The RSSI scanner helped me come to the conclusion that the walls of the stairs in the middle of the house were really blocking the signal. Despite a satellite (or router) in the next room being far closer to the RSSI scanner than the next satellite a floor or two above, the one further away would have a far stronger signal.

So have put the router back in the attic, and without daisy chain the signal reaches each satellite either side of the stairs with good strength on the ground floor (diagram attached). Also they are further away which I guess helps. Anyway since doing this, its been pretty solid.

Thanks for your help!

Retired_Member

Sep 24, 2020

Slightly different question, and I've had this since having the product too... why does the Orbi app and orbilogon.net give different results at the same time! (see attached image).

The Orbi app has the now direct connected satelites with pink dots (not connected?), the orbilogon.net has the satellites listed with a backhaul status as "Good", and the boxes themselves have blue lights. Which is correct? It seems to be working ok at the moment...

Thanks

Retired_Member

Sep 29, 2020

Thanks mstrbig, I think we've cracked it.

The RSSI scanner helped me come to the conclusion that the walls of the stairs in the middle of the house were really blocking the signal. Despite a satellite (or router) in the next room being far closer to the RSSI scanner than the next satellite a floor or two above, the one further away would have a far stronger signal.

So have put the router back in the attic, and without daisy chain the signal reaches each satellite either side of the stairs with good strength on the ground floor (diagram attached). Also they are further away which I guess helps. Anyway since doing this, its been pretty solid.

Thanks for your help!