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Forum Discussion
wisesam
Dec 03, 2021Aspirant
RBS20 Poor Backhaul Status
Hi Everyone. Just wondering if anyone experienced a sudden poor backhaul/disconnects? My orbi runs fine where they were in the last 1.5 years. Now it's been a week where the satellite just won't ...
wisesam
Dec 03, 2021Aspirant
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Not sure it is fibre broadband modem to ethernet
What is the size of your home? Sq Ft?
around 180m2
What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between RBR and RBS📡 to begin with depending upon building materials when wirelessly connected.
building made by bricks
distance about 15m away (in the last 1.5 years)
distance now 1m away (with poor backhaul status)
Any Wifi Neighbors near by? If so, how many?
yep 4 detected from PC
Has a power off for 1 minute then back ON with the ISP modem and Orbi system been performed since last update?
Yep
Seemed like the satellite is faulty