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Adnan-Siddiqui's avatar
Adnan-Siddiqui
Aspirant
Apr 18, 2021

RBS20 Power Supply Fried, Can it be repaired?

I used a wrong adapter with my RBS20 satellite and now its not working even with the genuine 12V adpater that comes with it. Can I somehow get it repaired? And if I can, can I do it myself? Where can I get the part to be replaced. I think I have burned the internal power supply unit. 

 

I know it seems stupid of me but yes, that is what I have done. Thanks.

4 Replies

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User
    Apr 18, 2021

    No. Just get a new one with same volts and amps spec'd on the sticker. 

    • Adnan-Siddiqui's avatar
      Adnan-Siddiqui
      Aspirant
      Apr 18, 2021

      Just to be clear the problem is with the device not the adapter so I was hoping if I can get it repaired?

  • CrimpOn's avatar
    CrimpOn
    Guru - Experienced User
    Apr 18, 2021
    Adnan-Siddiqui wrote:

    I used a wrong adapter with my RBS20 satellite and now its not working even with the genuine 12V adpater that comes with it. Can I somehow get it repaired?

    No, I have never heard of a 'repair shop' for Orbi satellites.  Please explain what this 'wrong adapter' was.

    i.e. was it a 12v adapter with the same dimension plug as the correct adapter?

    (Using a 12v adapter with a higher amperage rating will not damage a product. Using a  12v adapter with a lower amperage rating will not damage a product.)