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Forum Discussion
JWhite04
Jan 27, 2021Aspirant
RBS20 Satellite Showing Poor Connection Since Netgear Armor Activated
Recently I've noticed poor performance from our RBS20 Satellite. This is not something I've experienced in the year and a half of owning the system. I've tried to remove and re-add the Satellite - ...
FURRYe38
Jan 27, 2021Guru - Experienced User
What is the distance between the router and satellite(s)? 30 feet or more is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected.
Have your powered OFF the RBR and RBS for 30 seconds then back on after Armor was disabled?
A reset maybe needed and then don't enable Armor.
JWhite04
Jan 29, 2021Aspirant
Thank you for the response. Apologies for the brevity of the first message, but I was typing on my phone and we all know how much fun that is.
I would estimate the distance is approximately 45ft to 50ft from Router to Satellite.
I did not unplug the entire system after disabling the Netgear Armor. I'll do that after we wrap up work today. I had only performed a restart of the system in the app.
Some additional details you may find useful.
We have AT&T Fiber (300Mbps) internet and their standard BGW210-700 modem which has not had any issues to date.
The construction of the home is long and narrow single story and provides a fairly open pathway from Router (at one end of the house) to Satellite (at the opposite end of the home.) The plan is to install a 2nd satellite in a separate studio we have at the far end of the house another 50ish feet from the 1st satellite.
I hope this helps provide additional color regarding the issue.