NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
renanmarques
Mar 08, 2021Tutor
RBS20 Satellite slow internet speeds, both on Wifi and Ethernet connected devices
Hello, after reading through (and testing) pretty much everything there is about this very common issue in all forums/comunities available out there, I have not been able to solve the problem. He...
DeanB1452
Mar 08, 2021Apprentice
According to the CBK43 support page, you are up-to-date on your router/modem and pushed the firmware on the satellite to the most recent. On the support page for your system, it says the satellite should be on 2.6.1.38. Try downgrading your satellite to that firmware and see what happens. A factory reset might be needed if it still is slow after the updates.
- renanmarquesMar 08, 2021Tutor
Hi, thanks for the reply. I downgraded the RBS20 firmware to 2.6.1.38, and it didn't fix the problem. I did a factory reset on the RBS20, tested again, still haven't fixed the problem.
Anything else I could try?
Regards,
Renan
- renanmarquesMar 08, 2021Tutor
The issue seems to be with the wireless backhaul. I just connected the RBS20 satellite to the CBR40 router with an ethernet cable, then connected my laptop to the RBS20 satellite, and the speed test showed download speeds of 280Mbps.
Removed the ethernet backhaul cable, waited for the satellite to sync back to the CBR40 router through the wireless backhaul (on the 5Ghz frequency), tested again, download speed fell to 10Mbps...
Not sure if this is helpful evidence, but wanted to share anyway.