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Forum Discussion
RBS20 won't reset
Hi - I just updating to the new firmware available for my Orbi system, and for some reason one of my two satellites got messed up. I have tried the 30-30-30 and the regular reset, and I can't get eit...
"messed up"
whats actually going on with the led and the satellite?
have you tried hardwiring them into the router and syncing them?
From what I can see it looks like it keeps boot cycling? I haven't been able to get any devices connected to it.
Satellite from cold boot:
- Blinking white halo, green power LED
- 30 seconds later, pulsing white halo
- 3 minutes later, solid blue halo, but orange icon in app
- halo goes off, but still orange icon in app
- Pulsing white halo, orange icon in app
- Solid blue halo, orange icon in app
- Light off, green icon in app
- Blue light back on
- White flashing halo back on
- White pulse back on
- Light off
- Blue light back on
- Just attempted to hardwire satellite into router and it appears to be doing the same boot loop.
You tried a factory reset?
You can try recovering it with tftp or nmrpflash.
are you on windows? if so, follow this guide
https://kb.netgear.com/000059634/How-to-upload-firmware-to-a-NETGEAR-router-using-Windows-TFTP
just make sure you enable tftp
https://www.thewindowsclub.com/enable-tftp-windows-10
and here's a video walk through using a tftp client. Use the built in one for windows 10 though. the video is more of an example of how its done.
https://www.youtube.com/watch?v=R9DLrLQrpaw
and if that doesn't work, you can try using nmrpflash
https://github.com/jclehner/nmrpflash- I have tried holding down the reset pin until the power light flashes amber several times.
I’m on MacOS; is there a guide for using that?