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Forum Discussion

SteveBBQ's avatar
SteveBBQ
Tutor
Apr 25, 2022

RBS20 won't reset

Hi - I just updating to the new firmware available for my Orbi system, and for some reason one of my two satellites got messed up. I have tried the 30-30-30 and the regular reset, and I can't get eit...
Troubleshooting
plemans's avatar
plemans
Guru - Experienced User
Apr 27, 2022

You could try resetting but I wouldn't reload a backup config. if the configuration is the issue, reloading it just re-causes it. 

SteveBBQ's avatar
SteveBBQ
Tutor
Apr 29, 2022
Thank you for the help - I was able to reload the firmware and it’s exhibiting the same behavior, so I think it’s just bricked at this point.

I’m not sure what else there is to do?
  • plemans's avatar
    plemans
    Guru - Experienced User
    Apr 30, 2022

    did you try a different firmware in case it was a firmware issue causing it? 

  • SteveBBQ's avatar
    SteveBBQ
    Tutor
    Apr 30, 2022
    No - but I will give that one last try.