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jsee's avatar
jsee
Aspirant
May 07, 2018

RBS40 Flashing white light after V2 Firmware upate

Hi Appreciate if you can help. Updated my RBS40 Satellite to latest firmware V2.xx and it's now not working. Unable to connect to my RB40 router and can't be detected by Netgear Apps. The white LED ring light keeps flashing, will not go off despite leaving it for more than 10 mins. Tried factory reset, problem still persist. Any suggestion on how this can be fixed? Thanks in advance for your help.

Troubleshooting

5 Replies

    • jsee's avatar
      jsee
      Aspirant
      May 07, 2018
      Yes I did update router to be same version. I can see that router is successfully updated in the settings. Router is working fine.
  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User
    May 07, 2018

    I would factory reset the Satellite, hold in the back button until you see the top LED turn Amber, then let go.

    After this, re-add it to the router. Then connect a ethernet cable to the back fo the satellite and manually upgrade the satellite with a saved copy of the FW update file that you downloaded from the web site.

    jsee wrote:

    Hi Appreciate if you can help. Updated my RBS40 Satellite to latest firmware V2.xx and it's now not working. Unable to connect to my RB40 router and can't be detected by Netgear Apps. The white LED ring light keeps flashing, will not go off despite leaving it for more than 10 mins. Tried factory reset, problem still persist. Any suggestion on how this can be fixed? Thanks in advance for your help.

     

    • jsee's avatar
      jsee
      Aspirant
      May 10, 2018

      Thanks for the suggestion below. However, I am still not able to re-add it to my router after reset my Satellite. 

       

      Tried using a direct ethernet connection to Satellite but still not able access the Satellite to update the firmware manually. 

       

      Thanks