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Forum Discussion
RBS40 Randomly Disconnects
I have a RBR40 with a single RBS40 satellite. When it works, it's fine. But randomly the satellite drops off the network. I use it mostly to support a smart TV (connected by cable to the satellite). ...
You missed this bit:
If there is one it might also help if you told people the make and model number of the modem/gateway/ONT that sits between this router and the Internet.
Is it, by any chance, also a router, with a set of LAN ports on the back?
I ask because a lot of people turn up here trying to put a router behind a modem that is also a router. That can complicate troubleshooting.
There is a Cox-provided modem, Arris model TM3402A with a single ehternet port connected directly to the Orbi router. So that just looks like a modem, no router function that I can see. Note that we just had this modem replaced a month ago as internet speeds occasionally dropped to very low levels. But the Orbi satellite drop outs have been occurring for over a year.
Thanks