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Forum Discussion
RBS40 very weak 5g wifi
I just bought the rbk 40. The router is working fine yet i got very weak signal on satellite for 5g wifi. Meanwhile the 2.4g wifi is working fine. I am using the wired backhaul. I am not sure if...
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Is the RBS directly connected to the back of the RBR or is there a switch in between?
What is the Mfr and model# of the ethernet switch in the configuration?
https://kb.netgear.com/000051205/What-is-Ethernet-backhaul-and-how-do-I-set-it-up-on-my-Orbi-WiFi-System
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet or more is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected. https://kb.netgear.com/000036466/How-far-should-I-place-my-Orbi-satellite-from-my-Orbi-router
Are you next to the RBS when looking at the signal or at a distance?
What does the RBRs connected clients web page show for connection status?
One User Experience/Configuration:
https://community.netgear.com/t5/Orbi/Most-Stable-Orbi-Configuration/m-p/1941087/highlight/true#M97026
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
V2.5.1.22
I don't think the modem is related as the router is working fine.
Is the RBS directly connected to the back of the RBR or is there a switch in between?
What is the Mfr and model# of the ethernet switch in the configuration?
https://kb.netgear.com/000051205/What-is-Ethernet-backhaul-and-how-do-I-set-it-up-on-my-Orbi-WiFi-Sy...
It is directly connect. I have a desktop connecting to the satellite via wire and it is working fine as well. The only issue is the weak 5G wifi
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet or more is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected. https://kb.netgear.com/000036466/How-far-should-I-place-my-Orbi-satellite-from-my-Orbi-router
My home is only 400sq ft, yet there is a wall between my room and router so I have put a satallite in my room. Otherwise I can only get a very weak wifi signal from the router.
Are you next to the RBS when looking at the signal or at a distance?
What does the RBRs connected clients web page show for connection status?
Yes I am next to the RBS.
In RBR it is showing fine with all devices connnected to satellite using 2.4G only.