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wyncdavies
Sep 17, 2020Tutor
RBS40V-200 Firmware update - Netgear cannot tell me what the latest version is
I have an RBR50 router, two RBR50S satellites and just added an RBR40V-200 to the mix. Last night my RBR's and RBS50's received a firmware update to V2.7.0.70 and then I noticed that my RBS40V-200 wasn't showing up anymore as a satellite. I figured it maybe needed an update as well. The voice satellite says it's at V2.5.1.6 but that appears to be a higher version that what even the Netgear support site says is the latest. I am getting a Firmware update failed message when I try to update it via the Orbilogin webpage.
I got disconnected twice from the Orbi technical team and one from the standard tech support team. While I was able to talk to them, nobody seemed to know what the actual latest firmware was.
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- MstrbigMaster
wyncdavies wrote:I have an RBR50 router, two RBR50S satellites and just added an RBR40V-200 to the mix. Last night my RBR's and RBS50's received a firmware update to V2.7.0.70 and then I noticed that my RBS40V-200 wasn't showing up anymore as a satellite. I figured it maybe needed an update as well. The voice satellite says it's at V2.5.1.6 but that appears to be a higher version that what even the Netgear support site says is the latest. I am getting a Firmware update failed message when I try to update it via the Orbilogin webpage.
I got disconnected twice from the Orbi technical team and one from the standard tech support team. While I was able to talk to them, nobody seemed to know what the actual latest firmware was.
According to Netgear's website, this is the latest:
https://www.downloads.netgear.com/files/GDC/RBS40V/RBS40V-V2.5.1.4_1.0.1_BETA.zip
so 2.5.1.6 seems newer.
With that said, try rebooting your router and satellites. If all else fails, you may have to do a factory reset.