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Forum Discussion
CrimpOn
Mar 30, 2021Guru - Experienced User
RBS40V "Dead"?
(I will of course post in the Orbi Voice forum, but my sense is that many of the Orbi forums are not very 'active'.) This morning I discovered that devices connected to my Orbi RBS40V were not re...
- Apr 01, 2021
CrimpOn wrote:Confession: Rebooted the Orbi router, and after the (frustrating) time it takes to resync everything, "all is well again."
Takes me back to the original IBM PC days. When in doubt, turn off the big red switch and restart.
The issue appears to have been somehow related to the Orbi router. One would think after all this time that this would have been one of the first steps. (restart everything)
Turns out my problem solving skills are pathetic.
Is the RBS40V continuing to work fine?
We should add "reboot the RBR and then the satellites" as an easy initial step before doing factory resets and firmware rollbacks as a part of troubleshooting ....
alokeprasad
Mar 30, 2021Mentor
Hopefully, one of those resets will fix the problem.
Maybe re-flash the last update in case the on-board memory is corrupted.
Connect the RBSV and RBR50 with Ethernet (to remove wireless connection between them as a variable).
Let us know what happens...
You have the most logical and thorough approach to problem-solving. We hope to learn from your efforts.
- CrimpOnMar 30, 2021Guru - Experienced User
Have now "reset" and "Factory Reset" the RBS40V, which caused it to be disconnected. Deleted and "Added" successfully.
Am now back to square 1:
- Attached Devices and Orbi app both say RBS40V is "good".
- Cannot connect to the RBS40V web interface. (which means that I cannot load firmware on it).
Have tried multiple browsers. All report "page took too long to load." (i.e. no response) - Does not respond to ping. (entry in the Windows ARP table is correct).
I wondered, "could the RBS40V have somehow *switched* itself from Orbi satellite mode to WiFi extender mode?" If that were the case, it should not have been able to "Add" to the Orbi network as a satellite and Attached Devices/Orbi app should not show it as an Orbi satellite. Other WiFi extenders I have connected always show up as ordinary WiFi devices, never as satellites.
Also noticed that the Orbi Voice community forum does not appear to be very 'active.'
Beginning to dispair.
- CrimpOnMar 31, 2021Guru - Experienced User
Confession: Rebooted the Orbi router, and after the (frustrating) time it takes to resync everything, "all is well again."
Takes me back to the original IBM PC days. When in doubt, turn off the big red switch and restart.
The issue appears to have been somehow related to the Orbi router. One would think after all this time that this would have been one of the first steps. (restart everything)
Turns out my problem solving skills are pathetic.
- alokeprasadApr 01, 2021Mentor
CrimpOn wrote:Confession: Rebooted the Orbi router, and after the (frustrating) time it takes to resync everything, "all is well again."
Takes me back to the original IBM PC days. When in doubt, turn off the big red switch and restart.
The issue appears to have been somehow related to the Orbi router. One would think after all this time that this would have been one of the first steps. (restart everything)
Turns out my problem solving skills are pathetic.
Is the RBS40V continuing to work fine?
We should add "reboot the RBR and then the satellites" as an easy initial step before doing factory resets and firmware rollbacks as a part of troubleshooting ....