NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Dr_Kelso
Jan 03, 2020Follower
RBS40V incompatible with Verizon issued Orbi Router and Satellite (long story)
Hi all - this has been an extremely bad experience for me. I bought the Orbi Router and Satellite directly from Verizon (FiOS) because they told me that one purchased from Netgear would not be compat...
Blanca_O
Jan 12, 2020NETGEAR Employee Retired
Hi Dr_Kelso
Welcome to NETGEAR Community!
How did you setup the Orbi Voice Satellite? Is it in Orbi mode (Satellite) or Extender mode? Please set it up in extender mode:
How do I set up my Orbi Voice in Extender Mode?
https://kb.netgear.com/000061088/
Kindly PM me as well the support case number for me to track the case status.
Regards,
Blanca
Community Team