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DougMA's avatar
DougMA
Aspirant
Sep 25, 2020

RBS40V satellite speaker connecting but not acting as a satellite

My satellite/speaker shows in Orbi app as connected, but not acting like a satellite or working w nighthawk app to activate speaker

6 Replies

    • michaelkenward's avatar
      michaelkenward
      Guru - Experienced User

      Be warned, that link looks like one of those fake Netgear sites. At least it doesnt have the logos, but it smells funny.

       

      The first warning sign is the Helpline phone number. Netgear does not post contact numbers.

       

      The writing of that page is also suspiciously clumsy. Just read the first sentence on the strange home page.

       

      I don't expect literary masterpieces from Netgear, but that reads like English as foreign language.

      • DougMA's avatar
        DougMA
        Aspirant

        thx for the heads up - will wait, but still need help

    • DougMA's avatar
      DougMA
      Aspirant

      link is blocked by my security software - can you copy and paste info?

      • michaelkenward's avatar
        michaelkenward
        Guru - Experienced User

        DougMA wrote:

        link is blocked by my security software - can you copy and paste info?


        That's good news. Confirms my suspicions.

         

        There is nothing on that link that you cannot find if you go to the official Netgear support pages and KnowledgeBase.