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Forum Discussion
RBS40V stops streaming music suddenly but shows connected in Alexa app
I have see an older post on this, but this issue did not appear to get resolved. In many reviews I also see frustration with the Alexa Functionality of the RBS40/50V . I have the newest firmwar...
Sorry, error in my post...firmware is up to date as of 5/14/2022. Typing too fast.
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I have now access the debug page on the RBS40v and also made sure the touchboard and DSP firmwares are still up to date.
Fun Fact, you also have an admin page for the RBS40v that is different than your main admin page.
Basic Information
Firmware Version: V2.6.2.8_1.0.1
Touch Board Version: 27
Dsp(Cx) Version: V6.178.0.8
CPU Load: 35.52%
Memory Usage(Used/Total): 175 MB/484 MB
System Uptime: 0 days 01:43:37
Hop Count: 1
Hello BooleanVariable,
I understand that you were having issues with the connection stability of the RBS40V. Are you still having these issues after ensuring the firmware version of the Touch Board and the device?
Best,
Kevin
Community Team
Yes, most definitely still having issues. Alexa responds well to simple commands, but will not stream music through the device. Only 15 sec or so are played. Alexa app will show connected and it will appear to be playing through the Orbi, but no sound is coming through after the initial 15 sec bit.
Hi BooleanVariable,
Thanks for replying please check your PM so I can assist you further.
Best,
Kevin
Community Team
