NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Michal_
Jul 20, 2020Aspirant
RBS40V touch controls not working
Dear Community, I am facing a problem with RBS40V-200 and the control panel stopped working just in beginning of the pairing process with the orbi router. The controls have worke initially, when I ...
Mstrbig
Aug 12, 2020Master
There is a newer firmware V2.5.1.6. Also is the RBS40V in Orbi mode?
Desert_Dave
Aug 13, 2020Aspirant
Thanks for the tip about the newer firmware for the RBS40V. I upgraded it to V2.5.1.6 but this did not help. Wifi is connected and Alexa works but the touch control on top is still not working for volume, mute, etc.
- MstrbigAug 13, 2020Master
Find the IP address of the orbi voice. in your browser type 192.168.1.xx<- the ip adress/debug.htm, example 192.168.1.15/debug.htm and try Upgrade Touch Board Firmware.
- Desert_DaveAug 13, 2020Aspirant
It worked! The touch control/lights are working now. Thank you so much for the solution. Hopefully I would not have to do this frequently.
Mstrbig wrote:Find the IP address of the orbi voice. in your browser type 192.168.1.xx<- the ip adress/debug.htm, example 192.168.1.15/debug.htm and try Upgrade Touch Board Firmware.
- MstrbigAug 14, 2020Master
Desert_Dave wrote:It worked! The touch control/lights are working now. Thank you so much for the solution. Hopefully I would not have to do this frequently.
Mstrbig wrote:Find the IP address of the orbi voice. in your browser type 192.168.1.xx<- the ip adress/debug.htm, example 192.168.1.15/debug.htm and try Upgrade Touch Board Firmware.
Great please mark as solution so others can benefit from the results