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[RBS40V] wired connection drops daily
I've had an RBR50 (router + double satellite) setup for a few years, and I just recently bought an RBS40V Voice Satellite to put in my room, which is about 21m (70 ft) away from the router.
It works fine until, at some point during the day, it will disconnect for about a minute before reconnecting again. This only seems to happen for the wired connection, because I'm able to connect wirelessly through my laptop/phone when the wired connection fails. By default, there's no light when the satellite is functioning properly, but there's also no light when the Ethernet fails. I've tried a few different Ethernet cables, so those aren't the issue unless every one I tried is defective. I tried updating the satellite's firmware and factory resetting all devices, but those also didn't fix the issue.
Running 2.6.1.40 on the router and all satellites. Already contacted support and they said there should be no hardware issue.
I saw on some Amazon reviews that some people had the same issue, so I was just wondering if anyone else who has this satellite has had similar issues.
Alright, I totally forgot to give an update to the situation (sorry).
I setup a wired connection from the RBS40V to the router, and while I couldn't monitor it 24/7 for disconnects, that seemed to have solved the issue. I guess the distance I had it before was too much, and there were too many walls the signal had to go through, causing the intermittent disconnects.
I ended up going back to a range extender, and it has been working fine since. Thanks for the suggestions!
9 Replies
you have it connected via a 70ft cable?
Or is the ethernet ran through the walls with wall jacks?
Is there also a switch in there?
How often is it dropping?
If its frequently enough, I'd test it by just direct connecting it to the primary orbi with a 6ft cable. this makes sure its not a switch, wall jack issue.
I have it connected as a wireless backhaul 70 ft away.
The satellite does not have a switch connected to it.
It used to drop daily, usually at night, but it's dropping less now after I factory reset the router.
I'll connect it directly to the router if it crashes again.
Thanks for response
have you tried moving it at all?
30ft is the minimum distance but 70ft might be to far.
