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Forum Discussion

dianebrat's avatar
dianebrat
Aspirant
Mar 27, 2020

RBS40V won't play music from Amazon Music app

New Orbi Voice for my home office running firmware V2.3.6.4 iOS 13.4 but it did it before I updated. When I open the Alexa app and play any one of the handful of Amazon music selections in the Alex...
FURRYe38's avatar
FURRYe38
Guru - Experienced User
Mar 27, 2020

"iOS 13.4 but it did it before I updated." How do you mean? This worked before the iOS update? 

Does this happen on a different wifi device? 

  • dianebrat's avatar
    dianebrat
    Aspirant
    Mar 27, 2020

    Good call!

    I was multi-tasking when I wrote that and assumed it was the new device in the chain but it's not, turns out this may be an Amazon issue since the 2 Echo Show's do the same thing, I'm usually more thorough than this, I'll still be interested if anyone else has seen this issue.