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Forum Discussion
RBS5 turn solid Blue into Magenta within seconds
Hi, im trying to sync the 4th sattelite into my Mesh system, during the sync process to RBS shows solid blue and after a few seconds it turn into solid magenta, how may I debug the backhaul behavior?...
Hi, thank you for the answer, in a first step I try with all , assuming this situation i shut down only 1 (turn red at the app) without success, I try to pair as the others trough the app without resetting the router. Thx
Retired_Member wrote:
Hi, thank you for the answer, in a first step I try with all , assuming this situation i shut down only 1 (turn red at the app) without success, I try to pair as the others trough the app without resetting the router. Thx
Previous posts about adding satellite #4 (5,6,etc) were all based on using the web interface process Add Orbi Satellite on the home page menu (bottom item). The 'app' is different from the web interface in many ways. I would not be surprised if the process for adding satellites is different in the 'app'.
Hi, Ive try trough the web, same result, at the sync page the the message setup succesfull is shown and the led became blue, never show up int the sattelite list, and about 20secs later the solid Magenta is show. Could it a HW problem, is there anyway to trace the backhaul negotiation?
Was this 4th satellite purchased new?
(If so, it qualifies for 90 days of 'complimentary support')
What model of satellite is it?
Saddly its not new.