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Forum Discussion
jtsock
Jul 16, 2023Aspirant
RBS50 - Continually Blinking White Including After Reset
Hi, My RBS50 (up to now working mostly flawlessly for 3 years or so) dropped off the network last night and started blinking white on the ring. I tried a couple of power cycle, and then a reboot on t...
KevinLiT
Jul 17, 2023NETGEAR Moderator
Hello jtsock ,
Welcome to the NETGEAR Community!
I understand that your RBS50 is continually blinking white after a factory reset. The behavior usually occurs when the RBR and the RBS are on different FW versions. Please check your RBR50 firmware version to ensure it is on the same firmware as your RBS50. If the firmware versions are different please update your Orbi mesh system to the firmware version 2.7.5.4.
Please navigate to the links below for the download file and instructions on how manually update your Orbi Mesh system:
For step-by-step instructions on how to manually update your RBK50 please navigate to the link below:
https://kb.netgear.com/31573/How-do-I-manually-upgrade-firmware-on-my-Orbi-router-using-orbilogin-com
Navigate to the link below for the download file for your RBR50:
https://www.netgear.com/support/product/RBK50#download
Please navigate to the link below if you are not able to see the satellite when connected to the Orbilogin admin page:
How do I check and manually update the firmware on my Orbi satellite? | Answer | NETGEAR Support
Best,
Kevin
Community Team