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Forum Discussion
baldmagicguy
Mar 25, 2020Star
RBS50 - static device hardwired to a satellite is not showing up in attached devices.
I've got an RBR50 with 2 RBS50 satellites. I have a security camera with a static IP hardwired to one of the satellites. The camera pings and is working fine, but it does not show up at all as an a...
CrimpOn
Mar 25, 2020Guru - Experienced User
baldmagicguy wrote:I've got an RBR50 with 2 RBS50 satellites. I have a security camera with a static IP hardwired to one of the satellites. The camera pings and is working fine, but it does not show up at all as an attached device when logged into the router as admin.
Can you please clarify "static IP"? i.e. is the camera (literally) set up with a static IP rather than DHCP, or does the camera have an IP assigned in the Advanced Tab, LAN Setup?
One thing that has frustrated me (in the past) was my Attached Devices display not showing my Nest thermostat. What I discovered was that the Nest "doesn't talk". i.e. if I don't have the Nest "app" open on a device, the Nest doesn't send or receive any data packets, and it never appears on the Attached Devices display. When I open the Nest app, suddenly, there it is!
I'm not saying this is what is going on, but what happens if you open the Attached Devices display and then access the camera. ping it. connect to the camera video feed. whatever?
baldmagicguy
Mar 26, 2020Star
Hi CrimpOn,
Thanks for your reply.
All of my cameras are setup with static IPs on the cameras themselves. I don't assign them an IP within the router. No dhcp. This is the only camera that is hardwired. The others are using WiFi and are showing up fine.
I see where you're going so, for grins, I started a continuous ping on the hardwired camera and checked to see if it showed up.
Nope. Same thing. It's like the router doesn't know it's there. The camera works fine and this is more of an annoyance than anything. Still... It would be nice to see *all* devices on my network.
Thanks for your reply.
All of my cameras are setup with static IPs on the cameras themselves. I don't assign them an IP within the router. No dhcp. This is the only camera that is hardwired. The others are using WiFi and are showing up fine.
I see where you're going so, for grins, I started a continuous ping on the hardwired camera and checked to see if it showed up.
Nope. Same thing. It's like the router doesn't know it's there. The camera works fine and this is more of an annoyance than anything. Still... It would be nice to see *all* devices on my network.
- tomschmidtMar 26, 2020Virtuoso
Since the camera is using a static IP, it never asks the router for a DHCP address. The WiFi connected cameras do tracked since they connect to the WiFi and get authenticated.
I likewise have several IP cameras on my network. I have them use DHCP, but I setup a DHCP Reserved Address for them on the Advanced -> Setup -> LAN Setup page. That way my cameras would always be issued the same IP. I used to have static IPs on the cameras with my prior router, and IIRC I saw the same issue you did until I changed my setup to use Reserved Addresses instead of static IPs.
- baldmagicguyMar 26, 2020Star
Hi Tom,
Thought I'd test your theory so I set the camera to dhcp and added it to the reserved list with the same IP. I was dead in the water for awhile and had visions of climbing up in the garage to connect my laptop directly to the camera again to reconfigure it. It was a royal pain in the butt getting it up there in the first place.
After the *second* reboot of the router, it finally dished out the correct IP to the camera and it started working.
That being said.... it is still not showing up in either attached devices list. So.... it doesn't seem to matter if I have the camera set to static or not, so I changed it back to static. For whatever reason, having a device hardwired to a satellite (at least on my system) doesn't report to the router.
If I had some hair, I'd lose it.
Thanks for your reply and giving me something to try. I've been an IT guy since 1985 and actually enjoy this.... even though it can be maddening at times.
Cheers,
Marty
- FURRYe38Mar 26, 2020Guru - Experienced User
Has a factory reset and setup from scratch been performed since last FW update? Then connect your cameras via DHCP and let them acquire an IP address to see if they appear in the list?
- FURRYe38Mar 26, 2020Guru - Experienced User
If you do use static IPs on your cameras, make sure that this IPs resides out side of your routers default IP address pool. They should not be with in the pool. You may have to set up a smaller default DHCP pool size to do this. I have 3 cameras using static IPs as weel. My DHCP IP address pool size is .100 to .200. The cameras are at .93 thru .95. I have room on either side of the pool for other static IP addressed devices.
They show up on the RBRs web page, however RBS doesn't seem to show or if they do, they are labled as 'unknown' using a web browser on the RBSs web page. This seems to be a known issue here.
baldmagicguy wrote:
Hi CrimpOn,
Thanks for your reply.
All of my cameras are setup with static IPs on the cameras themselves. I don't assign them an IP within the router. No dhcp. This is the only camera that is hardwired. The others are using WiFi and are showing up fine.
I see where you're going so, for grins, I started a continuous ping on the hardwired camera and checked to see if it showed up.
Nope. Same thing. It's like the router doesn't know it's there. The camera works fine and this is more of an annoyance than anything. Still... It would be nice to see *all* devices on my network.- baldmagicguyMar 26, 2020Star
Ahhhhhhhhh..... I didn't even think about the dhcp pool. Thanks FURRYe38!
I'm about to start my shift, otherwise I'd try that now. I will report back.
Thanks again!
Cheers,
Marty