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Forum Discussion
apolci01
Oct 03, 2022Aspirant
RBS50 - We just added an additional satellite to our Mesh system it keeps disconnecting
We just added another Satellite to our Mesh system. Therefore I have my router and 2 satellites now. Our house is 4160 (2 stories) our router is on the 1st floor. We have always had a Satelli...
apolci01
Oct 03, 2022Aspirant
Ok you are alot better at this than I. I thought they had to connect to the router... I will take a look at the network map you speak of and take a look. I just notice from another user that the firmware on the router and the first satellite is older than the new satellite so maybe that is why also. Looks like I have to manually update that then I will check how they are mapped. thank you so much... I will update after I do all of the above
CrimpOn
Oct 03, 2022Guru - Experienced User
If the router firmware is actually V1.4.0.18, then firmware has to be updated in two steps:
- First update to version V2.2.1.212 on the router.
https://kb.netgear.com/000060612/RBR50-RBS50-Firmware-Version-2-2-1-212 - Then update the router to the latest version V2.7.4.24
https://kb.netgear.com/000064852/RBR50-RBS50-Firmware-Version-2-7-4-24
This step is required because when Netgear first deployed the Orbi, no one expected that the firmware would eventually grow past a specific size (I forget what that size was), and so the firmware update router would reject any firmware image greater than that size.
Netgear released this specific version (212) to modify that specific feature so that larger firmware images could be loaded successfully.
- apolci01Oct 03, 2022Aspirant
Ok I am updating thank you
- apolci01Oct 03, 2022Aspirant
- apolci01Oct 03, 2022Aspirant
I could not get that Firmware to upload the latest version that would upload was V1.12.0.18
on the router and satellite anything with V2 would not load
- CrimpOnOct 03, 2022Guru - Experienced User
apolci01 wrote:
I could not get that Firmware to upload the latest version that would upload was V1.12.0.18
on the router and satellite anything with V2 would not load
The satellite is not particularly relevant as it is only one firmware release "behind" (and will probably get updated automatically once the router get to the current firmware).
My guess is that there is little chance that the configuration will remain intact over such a huge jump in firmware.
It might be necessary to do a Factory Reset on the router before doing the "two step" firmware update.
(and not set the WiFi SSID/password to the desired value until the process is complete).
There are also ways to "flash" the firmware directly to the router, which may be a "last resort" sort of tactic.