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Forum Discussion

apolci01's avatar
apolci01
Aspirant
Oct 03, 2022

RBS50 - We just added an additional satellite to our Mesh system it keeps disconnecting

We just added another Satellite to our Mesh system.   Therefore I have my router and 2 satellites now.   Our house is 4160 (2 stories)   our router is on the 1st floor.   We have always had a Satelli...
apolci01's avatar
apolci01
Aspirant
Oct 03, 2022

I also checked and the 2 satellites are connecting directly to the router...

 

KevinLiT's avatar
KevinLiT
NETGEAR Moderator
Oct 04, 2022

Hello apolci01,

 

Thank you for your reply!

 

Since your firmware is that low you will have to do incremental updates to get the firmware for your router up to date. Update your satellites starting with firmware version 2.0.0.74 then proceed with incremental updates until your firmware is updated to firmware 2.7.4.24. 

 

Please visit the page below for firmware supported by your RBS50:

https://www.netgear.com/support/product/RBS50.aspx#download

 

Best,

Kevin

Community Team