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RBS50 2.2.1.210 Can't Obtain IP Address
RBR50 with two RBS50 and one RBS40 -- all were working fine then Comcast went down last night. Router came back up but would not supply IP addresses. After a few resets, it started selectively sup...
What is the Mfr and model# of the ISP modem the NG router is connected too?
I would power OFF the ISP Modem, Orbi router and satellites for 1 minute, then power ON the ISP modem,let it sync. Power ON the Orbi router and let it come to ready. Use 1 wired or wireless PC to check internet access and services. If you good here, power ON 1 satellite and wait for it to come to ready. Top led turn turn on BLUE. If so, turn on the next satellite and wait for BLUE.What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between them to begin with depending upon building materials.Suggestions to try:
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?Try disabling the following and see:
MIMO, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s).If you updated to recent FW v.210, try enabling Daisy Chain. Some have mentioned that this seems to be working in reverse order, enabling means disabled actually.
What is the Mfr and model# of the ISP modem the NG router is connected too?
I would power OFF the ISP Modem, Orbi router and satellites for 1 minute, then power ON the ISP modem,let it sync. Power ON the Orbi router and let it come to ready. Use 1 wired or wireless PC to check internet access and services. If you good here, power ON 1 satellite and wait for it to come to ready. Top led turn turn on BLUE. If so, turn on the next satellite and wait for BLUE.
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between them to begin with depending upon building materials.
Suggestions to try:
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
Try disabling the following and see:
MIMO, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s).
If you updated to recent FW v.210, try enabling Daisy Chain. Some have mentioned that this seems to be working in reverse order, enabling means disabled actually.
It appears to be a faulty PoE adapter. I'd already cycled modems/routers/satellites in sequence multiple times. So this time, I disconnected everything (ethernet, Alexa, Sonos, IPCams, etc.) and started adding back in one at a time. When I connected the router to my ethernet switch, I start having IP issues. Its either the switch or the PoE adapter powering it, but the PoE adapter is cracked so starting there. The RBS50/40 can connect to the RBR50 when ethernet is disconnected.
I notice you suggested disabling IPv6 -- any particular reason? Should this be enabled under normal operation?
What is the Mfr and model# of the ethernet switch if one is in the configuration.
Orbi sees issues with manages switches vs NON Managed switches. Having to do with IGMP protocols on managed switches.
If your ISP doesn't nativaly support IPv6, it can be disabled.
vardelda wrote:
....... So this time, I disconnected everything (ethernet, Alexa, Sonos, IPCams, etc.) and started adding back in one at a time. When I connected the router to my ethernet switch, I start having IP issues.
Do you have the Sonos speakers wired to Orbi?
I had too many strange issues when I had my mesh audio system wired to my Orbi Satellite. All issues were gone when I disconnected those wired speakers and connected them wirelessly instead.
These devices cause loops in the base stations .in current Orbi SW- that affect the system performance and cause many strange issues that can'r be -logically- explained.
Please test to disconnect your wired speakers and see if you get any improvement...
Not all problems stem from Sonos. "When I connected the router to my ethernet switch, I start having IP issues. Its either the switch or the PoE adapter powering it, but the PoE adapter is cracked so starting there."
Glad you found the problem and all should be working well now.
vardelda wrote:
It appears to be a faulty PoE adapter. I'd already cycled modems/routers/satellites in sequence multiple times. So this time, I disconnected everything (ethernet, Alexa, Sonos, IPCams, etc.) and started adding back in one at a time. When I connected the router to my ethernet switch, I start having IP issues. Its either the switch or the PoE adapter powering it, but the PoE adapter is cracked so starting there. The RBS50/40 can connect to the RBR50 when ethernet is disconnected.
I notice you suggested disabling IPv6 -- any particular reason? Should this be enabled under normal operation?
