NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

majormcrae's avatar
majormcrae
Initiate
May 26, 2021
Solved

RBS50 Backhaul status is "CONFIG SYNC"? What does this mean and Consequences?

I added two (2) additional satellites and the backhaul status on both is "CONFIG SYNC".  What does that mean and what can I do to getting a "GOOD" status?
FURRYe38's avatar
FURRYe38
Guru - Experienced User
May 26, 2021

What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?

 

How are the RBS connected to the RBR? Wireless or wired? 

Do the RBS have same version of FW as the RBR? 

 

What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet or more is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite

majormcrae's avatar
majormcrae
Initiate
May 26, 2021

Thanks.   Figured it out.  firmware version old on the new satellites.  Used IP address to download latest version.  Actually I am in process right now.  So hopefully it will fix it.  Home is 6,000 sqft and with these two additional satellites.  All working great.  Thanks.