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Forum Discussion

treadpool's avatar
treadpool
Tutor
Oct 30, 2019

RBS50 blinking white - cannot connect

My Orbi satellite is flashing white and I'm not sure why. I've been having sporadic network problems since I upgraded the firmware on the router. Unfortunately I upgraded the firmware on the router be...
treadpool's avatar
treadpool
Tutor
Oct 30, 2019

Thanks. To be clear, what are the steps for a factory reset for the satellite? I've read various versions of the steps to take. What I have tried is:

  1. Insert paperclip and hold for 30 sec
  2. While still inserted, unplug the power
  3. While still inserted, plug in power and keep it there another 30 sec

That seem right?

FURRYe38's avatar
FURRYe38
Guru - Experienced User
Oct 30, 2019

While plugged in to the power, press the back button for 15 seconds then release.