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RBS50 blinking white - cannot connect
My Orbi satellite is flashing white and I'm not sure why. I've been having sporadic network problems since I upgraded the firmware on the router. Unfortunately I upgraded the firmware on the router be...
If there are no ring lights at all when the satellite is powered up, it sounds "dead" to me.
Let me guess, you have had it more than 90 days, correct?
I did another factory reset and the top ring light is blinking white again. Back to square one it seems. I've only had it for about a month. On with support going through the steps. Hopefully an RMA is coming.
Before this I had a TPLink router that didn't hiccup for 4 years. This Netgear Orbi is really of questionable quality for $300.
Before this I had a TPLink router that didn't hiccup for 4 years. This Netgear Orbi is really of questionable quality for $300.
- You get 90 days of telephone support. Go to the registration page and there is a link. If they can't fix it, they may replace it.
- Yeah they can't fix so a replacement is authorized. No stock though currently so I have to call back in a day to check again.
treadpool wrote:
I did another factory reset and the top ring light is blinking white again. Back to square one it seems. I've only had it for about a month. On with support going through the steps. Hopefully an RMA is coming.
Before this I had a TPLink router that didn't hiccup for 4 years. This Netgear Orbi is really of questionable quality for $300.Might want to be patient and wait until it stops pulsing white, which could take a while. You're not alone with this issue it seems. Check out this thread on a similar issue.
SW_ wrote:
MTS99 wrote:The power light is on and the ring light is pulsing white. The satellite units are pulsing red. When I reboot the unit goes to the pulsating white light. The first thing I tried was to just reboot, and then I reset the unit to factory settings. I haven’t tried hardwiring to the router. I give it a try.
Satellite and router ring LEDs
- Pulsing white. Your Orbi router and satellite are applying a configuration or updating their firmware.
- OFF. Your Orbi router and satellite are working normally.
Be patient...(?)
Good Luck!
Oh, oh. :(
Does it say somewhere that pulsing white means "doing firmware upgrade" ?
If so; that may mean when it started pulsing white after midnight in our sleep-dark bedroom where my wife was battling a migraine and she unplugged the annoying blinking light, she may have killed it in the middle of a firmware upgrade. And that is one way to convert expensive high-tech devices into nearly worthless scrap. :( Please tell me it isn't so.
I'll try the hardwired PC connection with internet browser access to 192.168.1.250 but I'm not getting my hopes up.
Try pressing the reset buttin in back for 15 seconds then let go. Have a wired PC connected to the back of the RBR. See if the top LED starts to blink WHITE the slow plusate WHITE. Can you connect a web browser to 192.168.1.1?
If this is in a room where people sleep, you may want to move it to a different room or place some sort of black fabric in front of the unit to hid the light coming from the top of the RBR.
Review this if you can access the RBR to see if you can recover it:
https://kb.netgear.com/000059633/How-to-upload-firmware-to-a-NETGEAR-router-using-TFTP-client
chuckblues wrote:Oh, oh. :(
Does it say somewhere that pulsing white means "doing firmware upgrade" ?
If so; that may mean when it started pulsing white after midnight in our sleep-dark bedroom where my wife was battling a migraine and she unplugged the annoying blinking light, she may have killed it in the middle of a firmware upgrade. And that is one way to convert expensive high-tech devices into nearly worthless scrap. :( Please tell me it isn't so.
I'll try the hardwired PC connection with internet browser access to 192.168.1.250 but I'm not getting my hopes up.
chuckblues wrote:Oh, oh. :(
Does it say somewhere that pulsing white means "doing firmware upgrade" ?
If so; that may mean when it started pulsing white after midnight in our sleep-dark bedroom where my wife was battling a migraine and she unplugged the annoying blinking light, she may have killed it in the middle of a firmware upgrade...
Yes, cilck the bellow LEDs link under my sig. for more details. As FURRYe38 said, just do a hard factory reset and wait it out until it stops blinking. You will know it's done when you can access the router via default WiFi SSID. There's a reason the FW upgrade happens in the middle of the night. :smileyhappy:
