NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
RBS50 brings down network when plugged into Gigabit switch
My Orbi network was working fine until two weeks ago then it inexplicably started going haywire.
I'm running V2.1.4.16 and using an ethernet backhaul between the RBR50 and the RBS50 via a Trend...
Next time, when you setting up wired back haul, disconnect ALL other wired devices from the router. Just leave 1 wired PC connected.
Try the following that has resolved this issue for me post short power outages.
Go into the ROUTER's GUI and look at the attached devices. Ensure that the satellite is shown.
Unplug the wired backhaul Ethernet cable from the SATELLITE.
Power cycle the SATELLITE and whilst it's rebooting look in the ROUTER'S GUI - you'll see that the SATELLITE is shown as disconnected and you have the option to remove it; do so i.e. select 'Remove.'**
Within the ROUTER'S GUI select Add Satellite and follow the prompts to add it wirelessly initially.
Once connected wirelessly wait a few minutes and then reconnect the backhaul Ethernet cable.
This has worked three times in the last week as a result of power cuts and got the system up and running. It shouldn't be necessary but there it is.
Thanks for the suggestion AC641, I had already tried that, as well as going back to factory setting for the whole system.
My home is rigged with UPS protection so I could rule out power events as a factor.
Long story short, I returned the system to Costco and took another one. Went through the setup again and configured eveything as it was before (manual firmware update to the RBS50 then RBR50, input all values myself, not restoring settings from the previous install, using the web, not the mobile app). Ethernet backhaul is back up and running as it should, through the Gbit switch and all is right again with the world. I can only conclude that one of the devices was faulty.
The only thing I didn't try was setting up the second RBS50 which I probably should have done to further isolate the problem.
Case closed
Enjoy. :smileywink: