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MaryRivera's avatar
MaryRivera
Aspirant
Jun 08, 2022
Solved

RBS50 connecting to guest network after reset

Hi, I've always run ethernet straight to this satellite, but at some point I realized my connection was unstable and saw that it was connected to the 2.4ghz guest network as opposed to the primary 5g...
  • KevinLiT's avatar
    Jun 08, 2022

    Hi MaryRivera,

     

    I understand that your RBS50 connects to the guest portion of your network when connected through ethernet. This issue can be caused by having two active DHCP servers running at the same time. This issue can be resolved by disabling your RBR50's DHCP server and then disconnecting and reconnecting the RBS50.

     

    To turn off the  DHCP server for your Orbi follow the instructions below:

    • Enter orbilogin.com
    • Enter the admin user name and password. 
    • On the BASIC Home page: Select ADVANCED > Setup > LAN Setup. 
    • Uncheck the Use Router as DHCP Server check box.

    Let me know your progress on this issue!!

     

    Best,

    Kevin

    Community Team