NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
RBS50 connectivity issues
Hi, I'm a Orbi owner for almost 2 years without a single issue. Last friday I began to experience connectivity issues on my satellites. When I'm connected on either of the satellites if I run a speed...
What is the distance between the router and satellite(s)? 30 feet is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected. https://kb.netgear.com/000036466/How-far-should-I-place-my-Orbi-satellite-from-my-Orbi-router
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
Try enabling Beamforming and MIMO(MIMO may or maynot be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings
Try disabling the following and see:
Armor, Circle, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Set Short preamble instead of Long preamble modes. Save settings and reboot the router and satellite(s).
Has a factory reset and setup from scratch on the RBR been performed since last update?
like I said before, this is a almost 2 year setup. The problem begin on last Friday and is apparently with the satellites because the issue is not present when I'm connected to the router.
I already do a factory reset.
On the RBR as well?
on all three devices
KennethAlv wrote:on all three devices
Did you make sure Beamforming and WMM was enabled on the RBR?Check to see what speed your mobile devices are connected with the RBR and RBS. Use wifi sweetpots app for this.
I would power OFF The RBS first and check with the RBR. Then power ON 1 RBS then check the speed with your device.