NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
KennethAlv
Apr 27, 2020Tutor
RBS50 connectivity issues
Hi, I'm a Orbi owner for almost 2 years without a single issue. Last friday I began to experience connectivity issues on my satellites. When I'm connected on either of the satellites if I run a speed...
Retired_Member
Apr 27, 2020
KennethAlv wrote:Hi, I'm a Orbi owner for almost 2 years without a single issue. Last friday I began to experience connectivity issues on my satellites. When I'm connected on either of the satellites if I run a speed test the speed is too low but that not happen when I connect to the Orbi router.
I power cycle both satellites, factory defaults and none of them fix the issue. The current firmware on the Router and Satellites is V2.5.1.16, the problem begin on Friday.
Satellites are RBS50
Please help.
When did you pick up v2.5.1.16?
KennethAlv
Apr 27, 2020Tutor
I update the router and the satellites today. I make test on the following scenarios:
1. RBR and 1 satellite with my laptop connected to the satellite via wifi. Same results
2. RBR and 1 satellite with my laptop connected to a ethernet port on the satellite. Same results
3. RBR with the satellite in from and my laptop connected to ethernet on the satellite. Same result
4. RBR with 2 satellites and my laptop connected via wifi to the router. speed test results looks good
5. RBR with 2 satellites and my laptop connected to ethernet to the router. speed test looks good.
- FURRYe38Apr 28, 2020Guru - Experienced User
What is the distance between the router and satellite(s)?
- KennethAlvApr 28, 2020Tutor
like 27 feet. I test with the satellite right next to the router
- FURRYe38Apr 28, 2020Guru - Experienced User
Testing the RBS near the RBR won't be a good test. Way too much wifi over lap.
What happens if you revert FW back to what you had loaded before?