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Forum Discussion
AFD
Jan 29, 2021Luminary
RBS50 Connectivity problems and Issues
I have the same problem with almost the same symptons that reported in the following thread https://community.netgear.com/t5/Orbi/RBS50-connectivity-issues/m-p/1902652 Just starting , nothing...
AFD
Jan 29, 2021Luminary
Another question about manual update , let me see if I understood very well .
1 - I Need to connect a Notebook wired to the Satellite , enter to orbilogin.net to the satellite and the select update manualli (in the meantime RBR 50 is running and connected to the internet) .
2 - Connect the Notebook to the router (wired) and perform the same step mentioned in Point 1 for the Router
Is this procedure ok ? , because I always update (twice only) the firmware via the App in the smartphone and automatically via wifi in the orbilogin or the Router address in the wifi network ///
Let me know if the procedure is ok - Thanks in advance
FURRYe38
Jan 29, 2021Guru - Experienced User
AFD wrote:Another question about manual update , let me see if I understood very well .
1 - I Need to connect a Notebook wired to the Satellite , enter to orbilogin.net to the satellite and the select update manualli (in the meantime RBR 50 is running and connected to the internet) .
2 - Connect the Notebook to the router (wired) and perform the same step mentioned in Point 1 for the Router
Is this procedure ok ? YES. Using the Orbi app isn't recommended to do FW updates. , because I always update (twice only) the firmware via the App in the smartphone and automatically via wifi in the orbilogin or the Router address in the wifi network ///
Let me know if the procedure is ok - Thanks in advance
- AFDJan 30, 2021Luminary
Going to test everything and taking notes to post - I can see that there are many users with similar issues , so I dont know if satellites have a kind of expiration date (a joke , I hope) Thanks for supporting .
- FURRYe38Jan 30, 2021Guru - Experienced User
Hope you find something that helps.
Check on the FW update as well.
- AFDJan 30, 2021Luminary
Hi , Saturday - Very rainy in my city (is the right the day to perform the tests)
Started today early in the morning , so I'm going to update this post as soon as I can continue with the reamaing proposed changes byt FURRYe38 .
Important : Im going to Post when all the changes and tests are complete (Status today is Incompleted)
Testing Activities
Orbi Running in router Mode and ISP Modem with all WiFi and radios are off (from the very begining)
Not Working = Drops Connections1 - ISP Modem is On bridge Mode (Orbi Satellite - Not working) - Shutdown and restart all the devices
2 - Channel 2.4 GHz set to 1 (Orbi Satellite - Not working - Reported Red in Orbi App and backhaul Poor)
3 - Channel 2.4 GHz set to 6 (Orbi Satellite - Not working - Reported Green in Orbi App and backhaul Good)
4 - Channel 2.4 GHz set to 11 (Orbi Satellite - Not working - Reported Red in Orbi App and backhaul Good)
5 - Channel 2.4 GHz remains in 11 - Channel 5 Ghz set to 48 (Orbi Satellite - Not Working)
6 - Keeping the same setting in Point 5 - Set Preamble Mode to Short-preamble (Orbi Satellite - Not Working) - Shutdown and restart all the devices .----> To be continued - Lets see and praying -