RBS50 Connectivity problems and Issues

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FURRYe38 wrote:

You can try and downgrade the FW on the RBR and RBS and see if that does anything. Possible there maybe a hardware fault as well. 

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71 - Done !! This is just a hobby for me to upgrade and downgrade de Orbi System . 

Sorry to say but it doesn't work . Downgrading firmware to 2.7.2.102 - Behaviour is the same - Wired OK - Satellite connected to router and Wifi Stable , as soon as you unplug the ethernet - Wifi drops - Satllite refused to sync wirelessly . :-(

New equipment already bought today in USA - Waiting for delivery and shipping time to my country .

Despite of the decision made , I'm going to continue testing (depending on availability) your ideas and proposals for testing are always very welcome . May be if someone can share this information with Netgear Technical Support L2 could be useful , but sincerely I don't have any positive expectations about it .  

Many thanks all the comunity  , for helping and supporting (In case I have some news regarding testing activities I will let you know , just to help others with similar issues) .  

Seems like a hardware failure since this has been happening for a while across different versions. Sorry we couldn't get it working for you. 

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FURRYe38 wrote:

Seems like a hardware failure since this has been happening for a while across different versions. Sorry we couldn't get it working for you. 

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Hardware?

across different versions?

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FURRYe38 wrote:

Seems like a hardware failure since this has been happening for a while across different versions. Sorry we couldn't get it working for you. 

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Please , no apologies needed . Apologies should be come from Netgear , I didn't claim anything to them , no reimbursement , no RMA , no new products , just a simple explanation of what is happening , but nothing .

It's not a surprise , if you search in this and other forums like reddit , or social networks , they are plenty of users claiming with no answering and much worst than me , because they bought one or two monthes ago and in my case I could enjoy Orbi for almost 3 years. 

I've tested also Voxel Firmware with the same results Wifi Drops , so is very difficult to accept but perhaps it is a Hardware problem . (as always said HW should never failed , but SW can't never , if you've tested it in the proper way and with the right metodology) .

And the most important topic in the decision making process is the user experience , as you can imagine I can't talk this as a  satisfactory with the exception of this community support  . 

Stupid me , I didn't realize , when I bought , the expiration date for technical support in 90 days , because decision in this moment could be different .

Now Technical Support was the number one topic in the decision making process . Also because I tested it with another equipment and it is almost closer to perfect . (perhaps harware won't be the best , but I least you have someone listening and helping you on the other side of the planet , with no extra costs)

This community is one of the best I can see , but it's not an excuse for the NG Company to refuse support to end users and rest in the community to give us solutions . 

This is my opinion -  Sorry for the bla bla bla ,,, but I'm very angry with the NG Technical support behavior . Anyway , there are much more important things than a Mesh system that you can replace . 

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vajim wrote:

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FURRYe38 wrote:

Seems like a hardware failure since this has been happening for a while across different versions. Sorry we couldn't get it working for you. 

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Hardware?

 

across different versions?

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HI vajim 

If you another test to be done I will be ready to perform it - 

But if I tested a lot of firmwares , and considering also Voxel ones , and if the problem started without any change in the environment , I believe we have two alternatives .

1 - Hardware failure

2 - Hardware expiration date (many articles talk about it , I don't believe it , but ....) which could be software . 

Anyway as mentioned above , many thanks for supporting and helping . 

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AFD wrote:

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vajim wrote:

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FURRYe38 wrote:

Seems like a hardware failure since this has been happening for a while across different versions. Sorry we couldn't get it working for you. 

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Hardware?

 

across different versions?

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HI vajim 

If you another test to be done I will be ready to perform it - 

But if I tested a lot of firmwares , and considering also Voxel ones , and if the problem started without any change in the environment , I believe we have two alternatives .

1 - Hardware failure

2 - Hardware expiration date (many articles talk about it , I don't believe it , but ....) which could be software . 

 

Anyway as mentioned above , many thanks for supporting and helping . 

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what are you asking?

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vajim wrote:

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AFD wrote:

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vajim wrote:

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FURRYe38 wrote:

Seems like a hardware failure since this has been happening for a while across different versions. Sorry we couldn't get it working for you. 

---

Hardware?

 

across different versions?

---

HI vajim 

If you another test to be done I will be ready to perform it - 

But if I tested a lot of firmwares , and considering also Voxel ones , and if the problem started without any change in the environment , I believe we have two alternatives .

1 - Hardware failure

2 - Hardware expiration date (many articles talk about it , I don't believe it , but ....) which could be software . 

 

Anyway as mentioned above , many thanks for supporting and helping . 

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what are you asking?

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Nothing . Just post the last activity and as fars as I know you posted a question . (Anyway , I don't have any answer yet and perhaps I never know) .  

72 - Is too Funny , in the meantime I'm playing wiith the Orbi adding more and more devices with no wifi disconnection (running ok with the wired satellite)  but (you always  have a but with Netgear Orbi) I'm experimenting the famous DNS problems -

Some of the devices refuse to connect (specially a Notebook) and voilaa ,

I don't have DST enabled , I don't have the traffic metter enabled , and the only way to solve the problem was to change the DNS assignment on the client side ... (it's beatiful , isn't it) . 

This is not a question , this is a fact about the past and actual state of the art of Orbi firmware . 

Surprise : Amazon / Fakespot (at least for me) 

https://www.fakespot.com/product/netgear-orbi-high-performance-ac3000-tri-band-wifi-system-rbk50

Give a look to reviews , analysis and comments .