RBS50 Connectivity problems and Issues

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FURRYe38 wrote:

Seems like a hardware failure since this has been happening for a while across different versions. Sorry we couldn't get it working for you. 

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Please , no apologies needed . Apologies should be come from Netgear , I didn't claim anything to them , no reimbursement , no RMA , no new products , just a simple explanation of what is happening , but nothing .

It's not a surprise , if you search in this and other forums like reddit , or social networks , they are plenty of users claiming with no answering and much worst than me , because they bought one or two monthes ago and in my case I could enjoy Orbi for almost 3 years. 

I've tested also Voxel Firmware with the same results Wifi Drops , so is very difficult to accept but perhaps it is a Hardware problem . (as always said HW should never failed , but SW can't never , if you've tested it in the proper way and with the right metodology) .

And the most important topic in the decision making process is the user experience , as you can imagine I can't talk this as a  satisfactory with the exception of this community support  . 

Stupid me , I didn't realize , when I bought , the expiration date for technical support in 90 days , because decision in this moment could be different .

Now Technical Support was the number one topic in the decision making process . Also because I tested it with another equipment and it is almost closer to perfect . (perhaps harware won't be the best , but I least you have someone listening and helping you on the other side of the planet , with no extra costs)

This community is one of the best I can see , but it's not an excuse for the NG Company to refuse support to end users and rest in the community to give us solutions . 

This is my opinion -  Sorry for the bla bla bla ,,, but I'm very angry with the NG Technical support behavior . Anyway , there are much more important things than a Mesh system that you can replace .