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Forum Discussion
Yatheesh
Nov 23, 2021Initiate
RBS50 Does not connect to Internet
Hi, I have a RBR50 Orbi modem with RBS50 extension satellite. Since morning, RBR50 base station is working fine and provides internet connection to attached devices, however satellite does not. Bo...
FURRYe38
Nov 23, 2021Guru - Experienced User
What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between RBR and RBS📡 to begin with depending upon building materials when wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite 📡
Be sure the RBS FW is updated to same version as whats loaded on the RBR.
Has a factory reset and setup from scratch been performed since last FW update?
What channels are you using? Auto? Try Auto and 48 on 5Ghz. Or try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?