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Forum Discussion

Wowzors's avatar
Wowzors
Aspirant
Aug 22, 2019

RBS50 Drops Internet and Router Connection

I bought the RBK53 from costco in late April 2019. Everything was setup and updated to the latest firmwares (2.3.5.30) and ran perfectly fine for around 2 and a half months. The setup is currently RB...
Wowzors's avatar
Wowzors
Aspirant
Aug 24, 2019
I opened a case almost two months ago and they have not responded. What else can I do to try and get this fixed?
FURRYe38's avatar
FURRYe38
Guru - Experienced User
Aug 24, 2019

Contact one of the forum Moderators and see if they can help you. Blanca_O 

 

For now, Turn OFF the bad RBS and use the other working RBS. 

Wowzors wrote:
I opened a case almost two months ago and they have not responded. What else can I do to try and get this fixed?