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Forum Discussion
Quixic
May 31, 2024Tutor
RBS50 ethernet backhaul won't connect
I've got an RBR50 router & 2 x RBS50 satellites; all three devices are V2.7.4.24. The RBR50 is set up as a router (not just an AP). One of the RBS50s has a scuffed up case (I'll name it "Scuffed") an...
- May 31, 2024
Well, it's working… both satellites are now connected by ethernet and in the right location. I'm not sure what fixed it - in the end I factory reset everything and also changed to a different socket in the upstairs location.
Had the classic game of Orbi satellite hide and seek during setup, but after many, many sat restarts it eventually "just worked".
CrimpOn
May 31, 2024Guru - Experienced User
Problems with Ethernet backhaul connection are almost always related to the cable path between router and satellite.
In this case, it is probably one length of in-wall wiring with an RG45 jack on each end plus two Ethernet patch cables with RJ45 connectors.
The debugging process was comprehensive
- Verifying that when connected directly to the router with an Ethernet patch cable, both satellites function correctly.
- Verifying that it is the upstairs location that is the issue by swapping the satellites.
Alas, consumer grade continuity testers are not sophisticated enough to verify that the RJ45 jack connections and patch cable crimps are perfect.
Another verification step is to substitute a different Ethernet cable for the in-wall wiring. A 100 ft. Ethernet cable is under $20 on Amazon. I pick a time when the family will tolerate me stringing the cable from the router to that upstairs satellite and verify that "it works". (Perhaps when they are all fixated on Paw Patrol or Curious George.) If this cable "works" and the in-wall cable does not, it is almost certain to be one of the cable terminations.
- QuixicMay 31, 2024Tutor
CrimpOn wrote:Problems with Ethernet backhaul connection are almost always related to the cable path between router and satellite.
In this case, it is probably one length of in-wall wiring with an RG45 jack on each end plus two Ethernet patch cables with RJ45 connectors.
Yes, that does seem the most likely cause. That said the upstairs location has two, 2-gang wall plates. They're labelled D2 and T2. I tested continuity between those and a 4-gang plate in the server cabinet also labelled D2 & T2. I've tried both of those connections with the same results. I can (and probably will) try the other wall plate (D1 & T1) in the same room to see if they work better, but the chances that I'm dealing with two bits of bad cable/connectors feels less likely.
CrimpOn wrote:Another verification step is to substitute a different Ethernet cable for the in-wall wiring. A 100 ft. Ethernet cable is under $20 on Amazon. I pick a time when the family will tolerate me stringing the cable from the router to that upstairs satellite and verify that "it works". (Perhaps when they are all fixated on Paw Patrol or Curious George.) If this cable "works" and the in-wall cable does not, it is almost certain to be one of the cable terminations.
What's the thinking with this test? I've been able to verify effectively the same thing with a short patch cable, is there a chance that <something, something> means my setup just hates long(er) cable distances? (Happy to try anything BTW, just trying to understand what I'm looking for.)
- CrimpOnMay 31, 2024Guru - Experienced User
The purpose of trying an ordinary cable directly between the router and the upstairs location is to entirely bypass the in-wall cabling and jack terminations and the two patch cables. If the in-wall cabling is at least Cat5E, then it should be good up to 90 meters (almost 290 ft.) I love the idea of also trying the D1/T1 cables. (great idea by the installer. One T jack for telephone and one D jack for Data.)
Distance is definitely not the issue inside a typical house.