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rckingsley's avatar
rckingsley
Aspirant
Aug 12, 2022
Solved

RBS50 Firmware update 'No Internet'

I have an RBR50 (just updated to V2.7.4.24), and am attempting to update my RBS50.  Up until today, everything has been working fine, but now (after rebooting both routers - several times), the Inter...
  • FURRYe38's avatar
    Aug 12, 2022

    Did you update the RBS first, then the RBR lastly?

    What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?

     

    Has a power off for 1 minute then back ON with the ISP modem and router been performed since last update?
    Be sure to restart your network in this sequence:
    Turn off and unplug modem.
    Turn off router and computers.
    Plug in and turn on modem. Wait 2 minutes for it to connect.
    Turn on the router and wait 2 minutes for it to connect.
    Turn on computers and rest of network.

     

    Has a factory reset and setup from scratch been performed since last FW update?