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Forum Discussion
erz
Aug 13, 2020Aspirant
RBS50 is loosing connectivity on certain protocols.
Hello community, I was super satisfied of the orbi solution since February, quite no issue at all but for 2 or 3 days I'm getting the only strange issue I have quite everyday. RBR50 and RBS50...
- Aug 13, 2020
What Firmware version is currently loaded?
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected. https://kb.netgear.com/000036466/How-far-should-I-place-my-Orbi-satellite-from-my-Orbi-routerWhat channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?Try enabling Beamforming and MIMO(MIMO may or may not be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings
Try disabling the following and see:
Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Set Short preamble instead of Long preamble modes. Save settings and reboot the router and satellite(s).One User Experience/Configuration:
https://community.netgear.com/t5/Orbi/Most-Stable-Orbi-Configuration/m-p/1941087/highlight/true#M97026
FURRYe38
Aug 13, 2020Guru - Experienced User
What Firmware version is currently loaded?
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected. https://kb.netgear.com/000036466/How-far-should-I-place-my-Orbi-satellite-from-my-Orbi-router
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
Try enabling Beamforming and MIMO(MIMO may or may not be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings
Try disabling the following and see:
Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Set Short preamble instead of Long preamble modes. Save settings and reboot the router and satellite(s).
One User Experience/Configuration:
https://community.netgear.com/t5/Orbi/Most-Stable-Orbi-Configuration/m-p/1941087/highlight/true#M97026
erz
Aug 21, 2020Aspirant
Thank you FURRYe38 , i've followed most of your recommendations and after quite a week I've never expericienced the "loosing connectivity" issue I've mentioned.
On the other hand, I gain more sensible wifi trafic with more packet loss. This certainly means the power/ranger is not ideal. RBS and RBR are 30 feet close but not really closer (I'm thinking of a backbone ethernet cable as i've some flooring job to do and adding some satellite upstairs). The appartment is quite 2500 sqft on 4 levels which is difficult to cover as the building is a L-shaped building.
I'll certainly refine my settings but it appears having more satellite could solve that issue. I'm wondering also if it was possible to mix satelites like if I use an ehternet backhaul (like an RBS20 with a lan port at every level) for endpoint but keep the 1,7Gbps wifi backhaul between several RBS50 in the entire network (rbs20 only acting as ethernet endpoint). Or shoud I just pust 1 or 2 more RBS50 and thats is.
By the way thank you for the help! KUDOS!
- Thw0rtedAug 21, 2020Aspirant
I'm new here but they definitely claim that all the various Orbis are compatible, except mixing WiFi5 with WiFi 6, which is not what you're talking about. You are supposed to be able to use an RBS20 with your RBR50. As far as I can tell, the only difference between the RBS20 and RBS50 is a) number of LAN ports, and b) dedicated antennas for the backhaul 5GHz band.
- FURRYe38Aug 21, 2020Guru - Experienced User
Thw0rted wrote:I'm new here but they definitely claim that all the various Orbis are compatible, except mixing WiFi5 with WiFi 6, which is not what you're talking about. You are supposed to be able to use an RBS20 with your RBR50. As far as I can tell, the only difference between the RBS20 and RBS50 is a) number of LAN ports, and b) dedicated antennas for the backhaul 5GHz band.
- FURRYe38Aug 21, 2020Guru - Experienced User
You can mix RBS connections, wireless and wired. I would disable Diaisy Chain if you do this on the RBR.
1733 is a good speed however at most times the RBS and RBR may not see this connection rate due to building materials and placement. With ethernet you can be sure you'll always see 1000Mpbs on the wire.
erz wrote:Thank you FURRYe38 , i've followed most of your recommendations and after quite a week I've never expericienced the "loosing connectivity" issue I've mentioned.
On the other hand, I gain more sensible wifi trafic with more packet loss. This certainly means the power/ranger is not ideal. RBS and RBR are 30 feet close but not really closer (I'm thinking of a backbone ethernet cable as i've some flooring job to do and adding some satellite upstairs). The appartment is quite 2500 sqft on 4 levels which is difficult to cover as the building is a L-shaped building.
I'll certainly refine my settings but it appears having more satellite could solve that issue. I'm wondering also if it was possible to mix satelites like if I use an ehternet backhaul (like an RBS20 with a lan port at every level) for endpoint but keep the 1,7Gbps wifi backhaul between several RBS50 in the entire network (rbs20 only acting as ethernet endpoint). Or shoud I just pust 1 or 2 more RBS50 and thats is.
By the way thank you for the help! KUDOS!