NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

erz's avatar
erz
Aspirant
Aug 13, 2020
Solved

RBS50 is loosing connectivity on certain protocols.

Hello community,   I was super satisfied of the orbi solution since February, quite no issue at all but for 2 or 3 days I'm getting the only strange issue I have quite everyday.  RBR50 and RBS50...
  • FURRYe38's avatar
    Aug 13, 2020

    What Firmware version is currently loaded?

    What is the size of your home? Sq Ft?
    What is the distance between the router and satellite(s)? 30 feet is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected. https://kb.netgear.com/000036466/How-far-should-I-place-my-Orbi-satellite-from-my-Orbi-router

     

    What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
    Any Wifi Neighbors near by? If so, how many?

    Try enabling Beamforming and MIMO(MIMO may or may not be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings

    Try disabling the following and see:
    Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Set Short preamble instead of Long preamble modes. Save settings and reboot the router and satellite(s).

     

    One User Experience/Configuration:
    https://community.netgear.com/t5/Orbi/Most-Stable-Orbi-Configuration/m-p/1941087/highlight/true#M97026