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Forum Discussion
cargillk
Jan 26, 2021Aspirant
RBS50 no longer showing wired connections
Updated firmware to try and address issue with satellite disconnecting intermittently and now it will not allow the wired NAS drive and Laptop I had hardwired to the satellite to connect to the prima...
- Jan 26, 2021
Yes, power off everything, then power ON the ISP Modem and let it sync, Then power ON the RBR and let it come to ready, Then power ON the RBS.
cargillk
Jan 26, 2021Aspirant
Firmware
- Sattelite and RBR50 are at V2.7.2.102 .
- I have another satellite (RBW30) for the basement that is on V2.6.2.2
- I upgrade from a 2.1 (I don't remember exactly...is there a way to find?)
Router
- ARRIS GROUP, INC. TG3482G (Xfinity)
Power Off and On
- No. I will try that when my work day is done.
- To clarify: Shut down all satellites and ISP modems for one minute then power up. Is there a certain sequence that woudl be helpful?
FURRYe38
Jan 26, 2021Guru - Experienced User
Yes, power off everything, then power ON the ISP Modem and let it sync, Then power ON the RBR and let it come to ready, Then power ON the RBS.
- cargillkJan 26, 2021Aspirant
- Modem is in bridge mode and antennas are turned off (thankfully another forum halped me do that when we first moved in).
- I'll update you on the results of my full reset later. Thank you.
- cargillkJan 27, 2021Aspirant
No luck unfortunately after the full reset. In fact now my NAS isn't even showing as connected.
Interestingly: This afternoon while still working I noticed the NAS showing in the Attached Devices as being on the GUEST NETWORK (which isn't possible as it is hardwired only)...maybe this helps?
Thanks
- cargillkJan 27, 2021Aspirant
Fourth time was the charm...not sure why but resetting eventually worked.
- FURRYe38Jan 27, 2021Guru - Experienced User
Ok, Odd that Guest Network was showing. Shouldn't since NAS is wired. Glad the last reset worked.
I'd make a backup configuration to file on the RBR for safe keeping. Helps save time if a reset is needed.
Please mark your thread as solved so others will know.
Enjoy.