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Forum Discussion
Jmthorp
Dec 06, 2018Tutor
RBS50 no WiFi clients/connections
I have an RBR50, RBS50 and later added a RBW30. I’m not sure my RBS ever allowed wireless client access (thus why I bought the RBW30). Firmware V2.2.1.210 now. I have had continuous wireless connecti...
ekhalil
Dec 06, 2018Master
Jmthorp wrote:
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So I ran a detailed WiFi mapping of my site using NetSpot marking about 24 locations in my house. On the heat map it never see’s the RBS50 as an AP even while mapping a location within 2’ and another within 8’ of the satellite. In fact in locations one would expect it to grab the satellite as a wireless point, it locks on to the router or wall30 plug much further away. In my scan/map if standing next to the router or RBW30 the heat map goes red, but next to the RBS50 it does not register.
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When doing a wifi scan, do you see the 2.4 GHz and 5 GHz networks from the router, RBS, and RBW? you should see 2 networks from the RBS (with the MAC addresses belonging to the RBS) one for the 5 GHz band and one for the 2.4 band. If you don't see those networks then there is something wrong with your antennas.
Please have a look at this post with information about the Orbi Radio: https://community.netgear.com/t5/Orbi/Understanding-Orbi-Radio-Fronthaul-Backhaul/m-p/1671092
- JmthorpDec 06, 2018Tutor
Thanks for the reading link on radios. By tracking the MAC addresses using my scan the RBS50 is question appears invisible. It's not completely because I know the wired connections are working so let's say it appears wirelessly invisible to any client wanting to connect.
I'm attaching the map results and marking where each MAC is visible. NOTE I show the RSB50 location in relation to the map but it's MAC address never shows up even when I was standing right next to it and again less than 7 feet away.
Floor 1 MapFloor 2 Map
- ekhalilDec 09, 2018Master
Jmthorp wrote:
Thanks for the reading link on radios. By tracking the MAC addresses using my scan the RBS50 is question appears invisible. It's not completely because I know the wired connections are working so let's say it appears wirelessly invisible to any client wanting to connect.
I'm attaching the map results and marking where each MAC is visible. NOTE I show the RSB50 location in relation to the map but it's MAC address never shows up even when I was standing right next to it and again less than 7 feet away.
From this analysis I can assure that there is something wrong in the RBS50 radio:
- If it's a software fault, it should be fixed with a factory rest of this satellite
- If factory rest of the satellite does not fix this then it has to be something wrong in the radio unit in this satellite, it can be a loose connection to the side antennas responsible for the Fronthaul network or a bad hardware.
- JmthorpDec 09, 2018Tutor
I did a full factory reset on both the RBR50 and the RBS50. No luck, same status. I left the RBW30 off the network after reset and scanned placing the RBS50 in several locations. Each time the backhaul was fine, but never any visible radio for the fronthaul. I agree that it's likely bad hardware or loose wire(s).
Thanks to everyone who gave input and advice. The real bummer is a standalone RBS50 is pricey :(. Almost as much as buying a new google wifi set.