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Forum Discussion
harryballzanya
Jul 01, 2022Tutor
RBS50 only connecting at 2.4ghz backhaul
Hi, everyone. I've scoured the forums, but I know so many nuanced settings and options can impact individual systems so I'm posting my own thread. As the subject states, I have an RBK50 setup wi...
desktopdoug
Jul 01, 2022Aspirant
Hello,
I don't have an answer but it sounds like we're experiencing the same issue as I just posted the same question: https://community.netgear.com/t5/Orbi/RBS50-Connection-Type-2-4Ghz/m-p/2236779#M134189
Has yours been working fine (i.e connected at 5ghz) but recently in the past month or so started to have issues?
Thanks
Doug
- CrimpOnJul 01, 2022Guru - Experienced User
5G WiFi is affected more by building materials than 2.4G. Depending on the direction that floor joists run, the straight line path between router and satellite may have to penetrate more wood than one might think. Also, 50ft is a bit of a 'stretch'.
My first step would be to move the satellite around to different locations and see if you get a "Blue Light" when it is plugged in at various places. I once discovered that an old house had a brick chimney running up through the middle of the building. (left over from 1920's when heating was a coal furnace in the basemen.) Moving a satellite just a few feet improved the WiFi signal enormously.
- harryballzanyaJul 01, 2022Tutor
Thanks, CrimpOn! As I told desktopdoug I just moved into this house, so it's like reinventing the wheel every time we move. I'll try moving the satellite around.
I think it's worth noting, however, that I've been getting the blue ring (vs amber or magenta). Backhaul condition is "good" in GUI but 2.4ghz. But, I get what you're saying. This house seems to have much more cinderblock construction in the basement than my previous house thanks to tornado alley. I'll move RBS and report back.
- harryballzanyaJul 01, 2022Tutor
Well, I moved the satellite and it's still connected at 2.4ghz. Download speed from the test client (iPhone 7) increased by about 90Mbps, though, so that's good.
Any other thoughts aside from moving? I'm just about out of location options without going up another floor or locating the satellite on the same floor (basement) as the router.
- harryballzanyaJul 01, 2022Tutor
Hi, desktopdoug! I just moved into this house, so I'm starting this all from scratch. It's hard to say what the environmental factors are at this point and how long it's been going on...But I'll follow your thread, too!