NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
lbeck02
Nov 06, 2022Guide
RBS50 pulsing white AND power LED pulsing red. Other RBS50 ok
I have one RBR50 and 2 RBS50's. Firmware V2.7.4.24. One of the satellites is pulsing white and cannot be synced with the router. Plus the power LED is pulsing red. According to the user guide the p...
lbeck02
Nov 07, 2022Guide
Yes. I did that before I posted here. I just tried again. Held the resit in for about 10 minutes. The ppower button continues to flash red. I also tried the following without success:
- Reinstalling firmware
- Powering on/off 5 times at one-second intervals
- Moving satellite to another location
- Swapping the Ethernet cables from the good satellite to the to the pulsing one
KevinLiT
Nov 08, 2022NETGEAR Moderator
Hello lbeck02,
Thanks for verifying your troubleshooting steps.
Please PM the following information so I can endorse you to our support team:
Name:
Email:
Phone Number:
Device Model:
Firmware:
Serial Number:
Preferred time to be contacted:
App version:
Please provide this information as soon as possible!
I look forward to hearing from you!
Best,
Kevin
Community Team