RBS50 Router not available for firmware update

Hi jsauger,

Updating the RBR50 is a little different than updating the RBS50. To update the satellite you need to first select it in the manual update tab. To update the RBR50 no selection is necessary. Just select the browse button and select the appropriate firmware option. 

I included steps below to assist you in manually updating your router:

To update the firmware on your Orbi router, do the following:

1. Return to http://orbilogin.com.
   The BASIC Home page displays.
2. Go back to the Firmware Update page:
   1. Select ADVANCED > Administration > Firmware Update.
   2. Click the Manual Update tab.
   3. Click the Browse button, then locate and select the file that ends in .img on your desktop.
      Be careful not to select the wrong file.
   4. Click the UPLOAD button to upload the firmware file.
      It takes a few minutes to finish the process.
      The page adjusts.
   5. Click the YES button to continue.
   6. After the Orbi router finishes updating, double-check the firmware version in the upper-right corner.
      The firmware on your Orbi router is updated.

Best,

Kevin

Community Team