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NothingFancy's avatar
NothingFancy
Aspirant
Oct 02, 2020
Solved

RBS50 Satellite - Have Wifi Internet, but Ethernet Connection Shows No Internet

I have the mesh wife Orbi (RBR50 & RBS50 satellite).  The Satellite is in my office.  If I connect via Wifi, I have internet, but when I try to run a CAT-5 cord from the Satellite to my computer, the computer recognizes its plugged into a network, but says there is no internet connection.  Not sure what I should do to troubleshoot that.


  • NothingFancy wrote:

    I have the mesh wife Orbi (RBR50 & RBS50 satellite).  The Satellite is in my office.  If I connect via Wifi, I have internet, but when I try to run a CAT-5 cord from the Satellite to my computer, the computer recognizes its plugged into a network, but says there is no internet connection.  Not sure what I should do to troubleshoot that.


    Are you windows or IOS?

    First make sure the Network card is active, then you need to flush DNS and make sure the PC network is set to DHCP, so it will obtain an IP address. You could run a troubleshooter to see if it fixes it on its own. Worse case reset and refresh the PC network.

2 Replies


  • NothingFancy wrote:

    I have the mesh wife Orbi (RBR50 & RBS50 satellite).  The Satellite is in my office.  If I connect via Wifi, I have internet, but when I try to run a CAT-5 cord from the Satellite to my computer, the computer recognizes its plugged into a network, but says there is no internet connection.  Not sure what I should do to troubleshoot that.


    Are you windows or IOS?

    First make sure the Network card is active, then you need to flush DNS and make sure the PC network is set to DHCP, so it will obtain an IP address. You could run a troubleshooter to see if it fixes it on its own. Worse case reset and refresh the PC network.