RBS50 satellite Connected Devices - Device names - Unknown in web browser

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Fastrac wrote:

Can someone please tell me how to fix this problem.

 

I've had an RBK50 system for several years which has updated the firmware successfully up to and including version 2.3.5.30.

After each update the satellite connected devices list correctly displays each device name when viewed in a web browser window.

 

Any version of firmware from 2.5.1.8 or newer the satellite connected devices list shows Unknown where the name should be

when viewed in a browser window. The currently installed version is 2.7.2.104 and the problem still persists.

 

I have factory reset the satellite 4 times, the router 3 times and after the last factory reset I did a full new setup configuration

manually (not by loading a backup configuration). The system has also been powered off for >1 minute several times.
After the last reset I changed the router to AP mode (as I have always use it), and entered all the device names again; these show

up correctly in the router list and in the satellite list in the app but not in the satellite list in any web browser window which still

shows Unknown. A partial screen shot from a web browser is attached to show the problem.

If I flash the firmware back to 2.3.5.30 the device names in the satellite work correctly again when in a web browser.

 

The router is a TalkTalk Sagem Fast Wifi 5364-3.T8 and some but not all devices have fixed IP addresses set by this router.

Does anyone know how to fix this so the satellite device names work in a browser window or is the only fix to flash back to 2.3.5.30?
I flashing back to the older version is the only way to fix it, how serious are any security issues?

Thanks.

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Hi,

Does anyone have any suggestions what else I can try to fix the issue of Device Names showing as Unknown in the satellite connected devices list ?

Is the only option to roll back the firmware to 2.3.5.30 which is the last version where the names were correctly displayed ?

If I have to roll back the firmware, how can I stop it updating to a later version ?

Thanks