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Forum Discussion

0703kb's avatar
0703kb
Star
May 02, 2020

RBS50 satellite keeps dropping a wired device (Fingbox) but other RBS50 satellite does not.

I bought RBR50 and RBS50 pack and the later on, purchased an additional RBS50. All working fine. I also have a "fingbox" for managing access to the network. It is wired into a satellite. The problem ...
Blanca_O's avatar
Blanca_O
NETGEAR Employee Retired
May 18, 2020

Hi 0703kb

 

According to our records, your case is currently being attended to by the support team. Please let us know if we can be of any further assistance.

 

Regards,
Blanca
Community Team

0703kb's avatar
0703kb
Star
May 19, 2020

Hi Blanca,

 

Yes, I can confirm the Support Team now agreed to look at the case. It's on-going, and I'll give an update on the forum as to the solution when it's reached a resolution.

 

Thanks.