RBS50 Satellite not connecting

Wire connect 1 PC to the back of the RBS. Factory reset the RBS by pressing the rest button for 15 seconds then release, wait about 5 minutes. The PC will get a IP address from the satellite. The RBS will be 192.168.1.250. Use this IP address in a web browser to log in to the satellites web page. If your PC doesn't get an IP address from the RBS or you can't get into the web page at said IP address, then the RBS would be bad. 

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richvolpe wrote:

My Orbi RBS50 satellite has been working perfectly for 2 years, and then suddenly stopped. It is not visible as a connected device on the main router (even when hard-wired directly to the router).

 

The green power light at the back of the satellite turns on, but the top ring LED does not.

 

I have tried resetting the satellite, but regardless of how long I hold the reset button, nothing happens (i.e. no change of the power light to amber). Does this alone mean the device is fried??

 

Assuming not fried, I have a feeling it had something originally to do with a firmware update that may have got updated on the router, but not the satellite (i.e. they are on different firmwares). I would like to try manually update the satellite firmware, but can't work out how to do so without the device being visible on the router.

 

Any assistance/ideas would be greatly welcomed!!!

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