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Forum Discussion
jl5824
Aug 25, 2020Initiate
RBS50 Satellite Pulsing White Forever
My model is actually the RBS40 AC3000 Add-on Satellite however there is no selection. I recently updated to firmware 2.5.1.16 and found that satellite lost connection to router and any device connec...
Mstrbig
Aug 25, 2020Master
Factory Reset the satellite and use the app to add the Satellite to your existing system.
jl5824
Aug 25, 2020Initiate
Thanks for your response. I had tried the factory reset and that is what had caused the continuous pulsing light. I left the satellite plugged in after a frustrating time trying to remedy and several hours later it cleared itself to at least connect. Now I have the "routerlogin.net" Certificate issue message that displays for email accounts on any device that is connected to the satellite. You have to clear it everytime. This is what prompted my initial attempt to resync with my router then reset factory when that didn't work. The easy fix but not a solution, turn off the satellite. I have yet to find a post that shows how to clear that error. I upgraded to 2.5.1.16 about two weeks ago but this just started 2 days ago.
- MstrbigAug 25, 2020Master
jl5824 wrote:Thanks for your response. I had tried the factory reset and that is what had caused the continuous pulsing light. I left the satellite plugged in after a frustrating time trying to remedy and several hours later it cleared itself to at least connect. Now I have the "routerlogin.net" Certificate issue message that displays for email accounts on any device that is connected to the satellite. You have to clear it everytime. This is what prompted my initial attempt to resync with my router then reset factory when that didn't work. The easy fix but not a solution, turn off the satellite. I have yet to find a post that shows how to clear that error. I upgraded to 2.5.1.16 about two weeks ago but this just started 2 days ago.
Since I'm a glutton for punishment, I would reset the satellite one more time.
I find sometimes the Orbi as well as other devices are stubborn and don't fully factory reset. They leave little ghosts that cause issues.
- ArloWorkPleaseSep 28, 2020AspirantThis didn't work. resetting only causes the same outcome as the OP.